Haddock.AI Privacy Policy 2023

Thank you for using Haddock.AI! We're honored that you're interested in using our service 🎉

Please read this document carefully before subscribing to our tool or otherwise using our website in any manner. By hereon we shall refer to the user of this website as "you" and the owners as "us" or "we". This Privacy Policy document describes in detail the type of data we use and collect. Data Deletion and GDPR requests can be submitted by emailing us or opening a ticket on our Discord.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or providing you with a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Information We Collect
We collect information you provide directly to us. For example, you share information directly with us when you create an account, sign up, fill out a form, purchase a membership, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of personal information we may collect include your email address, login credentials, your content, including your generated responses, and any other information you choose to provide. This mainly helps us make our AI better.

We do not collect payment information through our tool except what is required to access your subscription details. We rely on third parties to process payments in connection with our tool. Any information you provide to facilitate such a payment is subject to the third-party payment processor’s privacy policy, and we encourage you to review this policy before you provide any information to the payment processor.

Use of Information
We mainly use the information we collect to provide and maintain our service, and improve our AI tool. We use RLHF from the responses we collect to make the ai better every week. The more the tool is used by users, the better it becomes as more feedback is generated and fed into our proprietary model. We use your email to communicate with you about updates, changes to the tool, and release of new features.

Additional Disclosures For Users In Europe
If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, you have certain rights and protections under applicable law regarding the processing of your personal data, and this section applies to you.

Data Retention
We store personal data associated with your account for as long as your account remains active. If you close your account, we will delete your account data within 14 days. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Data Subject Requests
You have the right to request access to the personal data we hold about you and to receive your data in a portable format. To exercise this right, please email us at asaxena1415@yahoo.com with an appropriate subject or open a ticket on our Discord. We shall honor your request within 30 days of receipt.